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LIMITED WARRANTY
All doors manufactured by ENJO Architectural Millwork of Staten Island, New York, herein referred to as ENJO, (except those doors expressly excluded from this warranty by ENJO) are warranted by ENJO for one year from date of shipment, and at the time of shipment, to be of good material and workmanship and to be free of defects which would render said doors unserviceable or unfit for the ordinary, recommended use. This warranty is made to the original purchaser and extends to all subsequent purchasers during the period of this warranty.
If at the time a door shipment is received, said door(s) are found to have a defect(s) which can reasonably be discovered by inspection of each door, the receiver of the door(s) must, prior to hanging or fitting, and within 30 days, send written notice of said discovered defect(s) to ENJ0. If a defect is discovered or occurs after the door is hung, written notice of said defect(s) must be sent to ENJO within one year from date of shipment. No claim will be honored unless a field inspection is preformed by an authorized representative of ENJO.
If warranted doors are found to contain defects as stated herein, ENJO at our option will either, repair defective door(s), furnish purchaser with replacement door(s) or refund to the current owner the amount the original purchaser paid ENJO for the returned defective door(s). This warranty does not cover any other charges incurred such as labor for removal of defective door, rehanging of new and/or replacement door, transportation to and from job site or reimbursement for any other work not originally preformed by ENJO.
LIMITATIONS AND EXCLUSIONS
1. Unsatisfactory service or appearance caused by failure to follow the "Handling, Job Finishing" set forth herein are excluded from this warranty.
2. The appearance of field finished doors are excluded from this warranty.
3. Natural variations in the color or texture of wood are not to be considered as defects.
4. Warp shall not be considered a defect unless it exceeds 1/4 inch in the plane of the door itself. Warp is any distortion in the door itself and does not refer to the relationship of the door to the frame or jamb in which it is hung. The term "warp" shall include bow, cup and twist. Measuring the amount of warp in a door, the following method shall be used: bow, cup or twist shall be measured by placing a straight-edge on the suspected concave face of the door at any angle (i.e., horizontally, vertically, diagonally), with the door in its installed position. The measurement of bow, cup and twist shall be made at the point of maximum distance between the bottom of the straight-edge and the face of the door.
5. All the following doors are excluded from this warranty:
A. All 1-3/8" thick doors which are wider than 3'0" or higher than 7'0".
B. All 1-3/4 " thick doors which are wider than 3'6" or higher than 8'0".
C. All doors with face veneers of different species.
D. All doors that are improperly hung or do not swing freely.
E. Normal wear and tear including wear through of finish.
F. The appearance of any door with a high gloss finish.
G. All doors in which construction of one side differs from the construction of the other.
H. All doors stored longer than three months from shipping date.
I. All exterior doors not finished by ENJO or not finished within seven days of shipping.
J. All exterior doors where there is inadequate overhead protection, (i.e., less than four feet from the face and edge of door).
K. Any door ENJO deems structurally unstable - this will be noted in writing by ENJO.
6. Any implied warranty shall be limited in duration to the period of this warranty.
7. ENJO shall not be liable for any doors repaired, returned or replaced without prior consent by ENJO.
HANDLING, JOB FINISHING AND INSTALLATION INSTRUCTIONS
1. Upon receipt of shipment of doors, inspect each door for any visible defects. Doors should not be left in shipping container, but should be stored on a flat and level surface in a dry, well ventilated building. Cover to keep clean and keep out sunlight, but allow air circulation.
2. Handle with clean gloves and do not drag doors across one an other or across other surfaces.
3. Doors should not be subject to: abnormal heat, extreme dryness, humid conditions or sudden changes therein. They should be conditioned to average prevailing relative humidity of the locality before hanging.
4. The utility or structural strength of the door must not be impaired in the fitting of the door, the application of the hardware, or cutting and altering the door for lights, louvers, panels or any other special details.
5. Before finishing, remove handling marks or effects of exposure to moisture with a thorough final sanding over all surfaces of the door using 150 grit sandpaper. Clean before applying sealer or finish. Some species of wood contain a chemical (oak particularly) which reacts unfavorably with certain finishes. Where possible, the surface should be tested for such unfavorable reactions. Application of a sealer before finishing will usually prevent this difficulty. Do not use steal wool on oak doors.
6. Immediately after fitting, or cutting for closures, weather-strip and/or threshold, and before hanging any interior or exterior door on the job, the entire door, including the top and bottom edges must receive an application of a primer and two coats of a good grade of paint, varnish or lacquer. Adequate drying time must be allowed between coats. For job site finishing, do not use a water-thinned paint unless an oil base prime coat is first applied. Exterior finishes shall be used on the exterior face and all edges of exterior doors.
7. Avoid dark colors on exterior doors in direct sunlight.
8. Factory finished doors should be checked against approved finish sample prior to installation. The installation of these doors shall constitute acceptance.
There are no warranties that extend beyond the foregoing, and ENJO's responsibility under this warranty is as stated herein. ENJO shall not be liable for consequential, incidental damages, or for any amount in excess of ENJO's price for the doors involved, whether the claim is for breach of warranty or negligence.
All ENJO doors meet or exceed AWI (Architectural Woodwork Institute) premium grade standards, as defined in section 1400 of AWI's ARCHITECTURAL WOODWORK QUALITY STANDARDS.
ENJO Architectural Millwork - Copyright 2008 - All rights reserved
ENJO Architectural Millwork reserves the right to change product details without notice.