How can we help?

Call us anytime during normal office hours 9am to 5:00pm on 01582 278840 or, email us office@enjo.co.uk

Where to buy ENJO products

By far the best way to buy ENJO products is via a fully trained ENJOpreneur, who will be able to advise you and show you how to get the best use from your products. To find your closest ENJOpreneur, contact us on 01582 278840 or send an email to office@enjo.co.uk.
Alternatively, you can order on-line. We only recommend this option if we don't have a ENJOpreneur in your area.
It is also possible to order directly from Head Office via phone 01582 278840 or via email orders@enjo.co.uk. Again, we only recommend this option if we don't have a ENJOpreneur in your area.

Shipping Information

Shipping Costs (only apply to Head Office / Internet orders):
Standard Delivery: Royal Mail 1st Class Recorded - £3.50
Courier Delivery within UK: City Link Courier - £6.60
Non-mainland: Royal Mail International Recorded - £10 .00


Items over a certain weight / size will automatically have to go via City Link or Royal Mail International Recorded (if appropriate). In this case, no Royal Mail 1st Class Recorded option will be presented.

Delivery Time:

Orders placed on our website will be despatched within 3 working days.

Orders shipped on the Courier Service will be despatched as per the terms above and are guaranteed by City Link to arrive between 7am and 5:30pm. A signature will be required to receive orders on the Courier service. If you are not available when delivery is attempted, a card will be left. Full instructions on arranging a redelivery or collection will be on that card.

Should there be any delay with shipping you will be notified of the expected despatch time by email. In the case of multiple products we will often ship the available parts of the order immediately. The remaining items will be despatched as soon as they become available, at no extra cost.

Territory:

ENJO UK delivers and services customers living in the United Kingdom of Great Britain and Northern Ireland and Ireland. We cannot service customers living outside this territory, but would be delighted to refer you to ENJO International. Please contact us on 01582 278840.

IMPORTANT NOTE: All services require someone to sign on receipt, so please provide a delivery address where you know someone will be in to sign for your delivery.


Returns Policy - 30 day guarantee

If for any reason you are not satisfied with your ENJO product, you are entitled to a full refund if the product is returned within 30 days of date of purchase. This guarantee does not affect your statutory rights.


If you purchased via a Consultant, then you will need to contact your Consultant to arrange for the product return. Full details are on the reverse of your copy of the order form.
If you ordered via Head office / on-line, you will needs to obtain a returns claim code. Plase telephone our customer service department on 01582 278840 or email us at orders@enjo.co.uk. They will instruct you on how to proceed.
Kindly note: you are responsible for the cost of postage to return the item(s) to us.


Privacy Policy

ENJO Consultants and ENJO UK are respectful of and committed to protecting your privacy.
ENJO Consultants and ENJO UK hold personal information from customers to fulfil your orders and requests, provide you with the best possible service and provide you with ongoing communication about the company and ENJO products.
ENJO UK’s Privacy Policy shall apply to all personal information it receives.


Trademark Notices

ENJO® is a registered trademark belonging to ENJO International and is registered in one or more of the following territories:

United Kingdom
European Community (CTM)
United States of America
Australia
China
and other countries

 

ENJOpreneur® is a registered trademark belonging to ENJO UK and is registered in one or more of the following territories:

United Kingdom
European Community (CTM)

and may have priority in territories that are signitories of the Madrid Protocol.The Madrid system for the international registration of marks (the Madrid system) established in 1891 functions under the Madrid Agreement (1891), and the Madrid Protocol (1989). It is administered by the International Bureau of WIPO located in Geneva, Switzerland.

The names of other companies and products mentioned herein may be the trademarks of their respective owners.Unless stated to the contrary, no association with any other company or product is intended or should be inferred.

Unless otherwise stated, ENJO UK reserves all copyright in the content and design of this web site. ENJO UK owns all such copyright or uses it under licence or applicable law. You may view this web site and its content using your web browser and make a temporary copy of all or part of this web site for your personal use only. You must not link to, publish, or make any commercial or public use of the site or its content, except as permitted by statute or with ENJO's prior written consent.

To contact the trademark and copyright owner, please write to:
ENJO UK Intellectual Property Dept. Burgundy House, 24 The Forresters, Harpenden, Hertfordshire, AL5 2FB, United Kingdom

 

ENJO UK | Burgundy House, 24 The Forresters, Harpenden, Hertfordshire | AL5 2FB | Tel: 01582 278840 | office@enjo.co.uk